Qi Theme & Addons
1. What type of support do you offer?
The support covers written answers to questions, assistance with possible reported issues and help with all included assets. During the period the license you receive with the product is valid, you are entitled to receive premium support, which makes your inquiries high priority.
2. When can I expect an answer from support?
Our support is open Monday to Friday from 9 AM to 5 PM CET. Response time for tickets is usually up to 1 business day.
3. How do the 4 pricing plans differ?
There are several annual pricing options available, so you can make your choice depending on what you’re looking for; you can get Qi Addons for Elementor plugin only, or get more with the Qi Theme and Addons bundle. On top of that, you can choose whether you wish to get a license for creating an unlimited number of sites or just a single website using either Qi Addons only or Qi Theme and Addons together.
4. Can I renew my license?
Yes. In the event that you already purchased Qi Addons for Elementor only, and decide to upgrade and get the Qi Theme as well, there’s no need to purchase Qi Theme and Qi Addons together. You’ll only be required to pay for the difference in price between what you paid for Qi Addons for Elementor and the price of the Qi Theme and Qi Addons for Elementor bundle.
5. Do I have to renew my license annually?
If you plan to keep using either of the products past the 12-month period covered by the license, you have the option to renew the license. This way you ensure you still get premium support and all the future updates, as well as the option to keep creating new sites in the event that you opted for one of two ‘Unlimited Websites’ pricing options. The websites and content you already created using the product will of course still be fully operational even after your license expires.
6. Is there a discount for renewing my license?
Yes. After the initial 12-month license expires, you have the option to renew your license for the exact same price you originally paid.
7. Can I get a refund if I’m unsatisfied?
Yes. There is a 14-day period from the time you made your initial purchase during which you can test the product out and decide if it works for you. In the event that you wish to get a refund, you can do so during those initial 14 days.
8. How can I join the affiliate program?
9. Can I use Qi Addons with any theme?
Yes. Qi Addons for Elementor is designed to work with all WordPress themes that utilize the Elementor Page Builder. However, you’ll certainly get the most out of the plugin when using it in tandem with Qi Theme, as the plugin was primarily developed to work best with it.
10. Am I required to use Elementor Pro?
No. Both Qi Addons for Elementor and Qi Theme are designed to work with the free version of Elementor Page Builder plugin. However, it’s worth noting that the Qi Addons for Elementor plugin is also fully compatible with Pro version of Elementor.
11. How do free & Premium Qi Addons differ?
The free version of Qi Addons comes with 60+ free custom widgets for Elementor, while the Premium edition of the plugin gives you much more creative power and website creation possibilities with the additional 40+ unique, carefully designed Qode Interactive custom widgets.